Use & Care

Helping you get the most out of your e-cloth!

Some general tips:

  • It can be a good idea to fold the cloth and use it as a pad. This ensures good contact with the surface and that there are a number of separate clean areas of cloth to use.
  • Thicker cloths absorb more water and give a deeper clean. Using warm or hot water opens out the fibres more, increasing cleaning power.
  • Lighter-weight cloths can be less absorbent which enables them to give a streak-free finish to all hard surfaces. When used as a finishing cloth, they should be used dry or nearly dry.
  • e-cloths can be used with other cleaning products but, because they clean so well with just water, it is not recommended. Bleach should be avoided as it breaks down the fibres. Effectiveness can be reduced by the fibres becoming clogged by other cleaning agents.

Using Heavier-Weight Cloths

Some general tips:

The thicker cloths are used for cleaning thick grease and dirt and removing bacteria.
(e.g. the General Purpose Cloth, Bath & Shower Cloths.)

  • Wet thoroughly, wring out excess water, fold and use as a pad.
  • For really heavy dirt, use the cloth fully wet, then rinse, wring out and wipe the surface again with the damp cloth. In some circumstances, such as heavy grease and very dirty windows, use hot or warm water.
  • For best results, then finish with a Glass & Polishing Cloth.

Using Lighter-Weight Cloths

Lighter weight cloths are used for cleaning light grease and dirt from glass and shiny surfaces – and for leaving a streak-free finish
(e.g. Glass & Polishing Cloth, Screen & Finishing Cloths.)

  • Spray water onto the surface to be cleaned, fold a dry cloth and wipe.
  • Or use dry, after a damp General Purpose Cloth or other thicker cloths.
  • When lighter-weight cloths are used too wet, moisture residue does not evaporate quickly and the surface may not be left streak-free.

Cleaning Stainless Steel

  • For polished stainless steel, spray the surface with water and wipe with a dry folded Stainless Steel Cloth. Use a dry Glass & Polishing cloth for a final polish.
  • For Brushed stainless steel, which is slightly grooved, wet a Stainless Steel Cloth thoroughly, wring out, and clean with the striped side. Use a dry Glass & Polishing cloth for a final polish.
  • Stainless steel on some new appliances is covered in a protective coating. Clean off this layer thoroughly first – this will prevent streaking during future cleaning. Use a Stainless Steel Cloth or a General Purpose Cloth to clean a small area at a time, rinsing the cloth regularly in warm water. Repeat until the coating is removed.

Using the Deep Clean Mop

  • Adjust the handle length by twisting the handle (extends from 1m to 1.5m) Tighten to finger-tight only.
  • Wet the mop head under a tap, wring out and attach to the mop base
  • During use, the mop head may be rinsed and refitted.
  • For best results, mop in an S shape, maintaining the same leading edge as you go. This prevents dirt being left behind.

Caring for e-cloths

You can wash as low as 30°C, but most e-cloths can be machine washed at 90°C or boil washed. There are exceptions and all cloths have washing instructions on the label, except for certain lightweight cloths where the cloth’s streak-free performance would be affected by the addition of a stitched edge and label.

For all cloths:

  • A thorough rinse is often enough for day-to-day use.
  • To ensure e-cloths perform at their best, we recommend machine washing, using a small amount of washing powder.
  • Tumble or hang dry.
  • DO NOT use bleach or conditioner. Bleach breaks down the fibres and conditioners will block them.
  • Colour may run - initial washes must be separate at 60c.


  • If fabric conditioner is used by mistake, rewash with a little detergent.
  • As cloths age, some staining will not come out. Some types of dirt contain a pigment which stains any cloth. If the cloth has been washed properly, it will actually be clean. Repeated washes will gradually reduce marks.
  • Whilst a standard bleach will damage tea towels and cloths, you can use a natural bleach, such as Ecover.